Catch News
Catch needs a Digital Account Manager
We are looking for a confident and creative Account Manager with loads of experience in the digital agency game.
When we think of you, we think this: You love the web, and everything ‘online’. You’re the kind of person who makes lists of the lists you need to make, ie you’re super organised. You’re a naturally born communicator who loves client interaction; detail is your middle name.
You will be versatile, a team player, and you can handle multiple projects simultaneously. Ideally, you’ll have a sense of humour and be able to hit the ground running.
Your responsibilities:
- Interface with assigned accounts daily to provide solutions, manage expectations, and then ensure that these expectations are exceeded – you are responsible for these clients;
- Identify and manage future opportunities, internal resources, deliverables, timelines, budgets and scope;
- Identify and grasp the business challenges faced by our clients, understanding user pain points and potential solutions;
- Create inspiring, relevant creative briefs and translate insight into ideas and subsequent management of ideas;
- You’re the glue that keeps the on-going collaboration between the internal team and the client vibrant, creative and effective.
Our requirements:
- 2 – 4 years overall experience in client relationship/management;
- A solid understanding of the digital world, preferably with hands-on experience in either design or development in the past;
- Proven experience in project management, meeting deadlines and budgets;
- Proven ability to communicate and present technical and creative concepts to a client;
- Has attention to detail that borders on the obsessive;
- Knows their way around wireframes and site-maps;
- You have personality and poise with clients, particularly when time pressures and client feedback are overwhelmingly intense;
- Has a sense of humor and works well under pressure;
- Familiarity with web standards;
- An obsessive compulsion when it comes to organisation, scheduling, time management and improving workflow efficiency.
- You have proven effective verbal and written communication skills and the ability to interact professionally with a diverse group of people;
- Must be self-motivated, and able to multi-task;
- Must have the ability to see projects through from start to finish;
- Must be able to take initiative to be productive and efficient;
- Must be able to function independently and still work well in a “team oriented” environment.
Job Perks
Cool Cuba Street office with a toilet and staircase, we’re all secretly in a rock band, there’s no dress code, we’re vegetarian friendly, collaborative environment, performance perks, employee development, free food, iPhone, performance reviews, and lots more!
If this sounds like you, please submit your COVER LETTER, RESUME, and ONLINE PORTFOLIO demonstrating your experience by emailing us.
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